Office

Derwent Point, Clasper Way
Swalwell, Newcastle Upon Tyne
NE16 3BE

Microsoft PartnerCyber Essentials PlusISO 27001CHAS

Industries / Charities and not-for-profits

Charities and not-for-profits

IT support that respects your budget, protects your data, and lets your team focus on the work that matters.

The IT challenges charities face.

Limited budgets, sensitive data, and growing expectations from funders and regulators. These are the problems we hear about most.

01

Every pound spent on IT needs justifying

Boards and funders scrutinise overhead costs. You need IT that delivers value without waste, and a provider who understands that context.

02

Donor and service user data at risk

You hold personal data about vulnerable people, donors, and beneficiaries. A breach is not just a compliance issue. It damages the trust your work depends on.

03

Volunteers and staff with mixed skill levels

Not everyone is confident with technology. Your IT needs to be simple, well-supported, and backed by a helpdesk that speaks plain English.

04

Funder requirements around IT governance

Grant-making bodies and commissioners increasingly ask about your IT security, data protection, and governance arrangements.

05

Legacy systems nobody understands

An old server in the corner, a database built by someone who left years ago, or a website nobody knows how to update. Technical debt is real.

06

No dedicated IT person

IT falls to whoever is most willing. There is no strategy, no ownership, and no clear picture of what is in place or what needs to change.

IT that works as hard as your team does.

We provide full IT management for charities and not-for-profits. Cost-effective, jargon-free, and built around what you actually need.

How we work

What we do for charities and not-for-profits.

Cost-effective IT support and security that protects your data, supports your team, and satisfies your funders.

Cost-effective Microsoft 365 licensing

We help you access Microsoft 365 non-profit licensing and configure it properly. Email, Teams, SharePoint, and cloud storage at a fraction of the commercial cost.

Donor and service user data protection

Encryption, access controls, and proper data handling for sensitive information. Protecting the people who depend on your organisation.

Jargon-free support

A helpdesk that speaks plain English. Patient, friendly support for staff and volunteers at every level of technical confidence.

Cyber Essentials and GDPR compliance

We help you meet the security and data protection standards that funders and regulators expect. Practical controls, not unnecessary complexity.

Cloud migration from legacy systems

Moving off old servers, outdated databases, and unsupported systems. Modern, cloud-based infrastructure that is cheaper to run and easier to manage.

Full IT management as your outsourced team

No IT manager? No problem. We act as your IT department. Strategy, support, security, and procurement all handled.

How we measure up.

Numbers that matter. Not vanity metrics, but the things that actually affect your day-to-day experience.

<15min

Average response time

99.9%

Uptime across managed environments

CE+

Cyber Essentials Plus aligned

Non-profit

Microsoft 365 licensing support

Same day

New starter device turnaround

24/7

Security monitoring

100%

MFA enforced

<4hrs

High priority resolution target

Types of organisations we work with

CharitiesHousing AssociationsSocial EnterprisesCommunity GroupsMembership BodiesEducation TrustsFaith OrganisationsArts OrganisationsVoluntary Sector

Migrate. Protect. Support. Simplify.

We migrate you to modern systems, protect your data, support your team, and simplify your IT so you can focus on your mission.

01

Non-Profit Licensing

Microsoft 365 non-profit licensing configured properly. Email, Teams, SharePoint, and cloud storage at significantly reduced cost.

02

Data Protection

Encryption, access controls, and proper data handling. Protecting donor and service user information at every level.

03

Cloud Migration

Moving off legacy servers and outdated systems. Modern, cloud-based infrastructure that is cheaper and easier to manage.

04

Compliance Support

Cyber Essentials, GDPR, and funder governance requirements. Practical compliance without unnecessary complexity.

Book a call

Free 30-minute consultation. No pressure, just a conversation.