Office

Derwent Point, Clasper Way
Swalwell, Newcastle Upon Tyne
NE16 3BE

Microsoft PartnerCyber Essentials PlusISO 27001CHAS

Security, built into how we operate.

Security isn't a separate service or a bolt-on option. It's a design-time decision that shapes how we configure, manage, and operate every environment we look after. Our approach is aligned with Cyber Essentials, Cyber Essentials Plus, and NCSC guidance.

Certified, audited, and built around frameworks that matter.

ISO 27001 accredited. Cyber Essentials Plus certified. NCSC guidance aligned. We hold ourselves to the same standards we help our clients achieve.

01

Secure baselines

Every environment starts with a secure baseline, not a default configuration.

02

Least privilege

Access is granted on the principle of least privilege. By need, not convenience.

03

Documented standards

Systems are configured to documented standards that are consistent, traceable, and repeatable.

04

Clear ownership

Every account, dataset, and system has a defined owner. Responsibility is never ambiguous.

05

Regular review

Security posture is reviewed regularly, not assumed to be correct because it was set up once.

06

Shared responsibility

Good security is a shared responsibility. We are clear about what we own and what you own.

07

Continuous improvement

Threats change, businesses change, and security must keep pace. We review and refine, not set and forget.

Cyber Essentials Plus certified.

Cyber Essentials Plus is the highest level of the UK government-backed certification scheme. It proves that an organisation has been independently tested against five core technical controls that protect against the most common cyber attacks.

Unlike the basic Cyber Essentials certification, which is self-assessed, Plus requires hands-on technical verification by an accredited assessor. Our systems are tested, not just documented.

We hold this certification ourselves and help our clients achieve it. When your IT provider is CE+ certified, it means the people managing your systems are held to the same standard they are helping you reach.

Annual independent assessment
Hands-on technical testing
All five technical controls verified
Supply chain assurance for clients
Cyber Essentials Plus

We do not ask our clients to meet standards we have not met ourselves. Every control we recommend, we run internally first.

Bigfoot Networks
ISO 27001 Accredited

ISO 27001 accredited.

ISO 27001 is the international standard for information security management. It requires an organisation to implement a structured, risk-based approach to protecting data, and to maintain that approach through regular audits and continuous improvement.

Holding ISO 27001 accreditation means we operate a formal Information Security Management System covering how we handle client data, manage access, respond to incidents, and assess risk. It is not a one-off exercise. We are audited annually by an independent certification body.

For our clients, this matters because it gives confidence that the company managing your IT treats information security as seriously as you need it to be treated. It also helps when your own clients, auditors, or insurers ask about your supply chain.

Formal ISMS in place
Annual surveillance audits
Risk-based security approach
Continuous improvement cycle

Our security standards.

Our security standards are designed to give you confidence that your environment is managed to a consistent, defensible baseline.

CE+

Cyber Essentials Plus aligned

100%

MFA enforced across managed tenants

24/7

Security monitoring and alerting

<1hr

Critical incident response time

90-day

Maximum patching cycle

Zero

Standing admin access

Weekly

Security posture reviews

NCSC

Guidance aligned