Industries / Creative and digital
Creative and digital agencies
IT support and cyber security for agencies that move fast, work visually, and need technology that stays out of the way.
The IT problems agencies actually have.
Most IT providers build their service around corporate offices. Creative agencies are different. These are the problems we hear about most.
Macs treated as second class
Most IT providers bolt Mac support on as an afterthought. You need someone who manages both platforms properly.
Large files grinding to a halt
Video edits, InDesign packages, and photography archives need fast, reliable storage. Not a shared drive that times out.
Collaboration tool chaos
Teams, Slack, Dropbox, Google Drive, SharePoint. Everyone using something different and nothing syncing properly.
Deadlines lost to IT issues
A printer that will not connect, a laptop that will not charge, or a file that has vanished. Every hour lost is billable time gone.
Security treated as optional
Client NDAs, brand assets, campaign data. You are handling sensitive material and most agencies have no formal security controls.
IT support that does not get you
Rigid, corporate IT that blocks the tools you need, takes days to respond, and does not understand creative workflows.
IT that works the way agencies work.
We configure Microsoft 365, cloud storage, and security around creative workflows. Not the other way around.
How we workWhat we do for creative agencies.
Practical IT support and security that fits around your team, your tools, and the way you actually work.
Mac and PC management
We manage both platforms equally. Apple Business Manager, Microsoft Intune, and proper device lifecycle for mixed environments.
Cloud storage that scales
SharePoint and OneDrive configured for large creative files. Proper folder structures, external sharing policies, and storage that grows with you.
Collaboration tools, properly set up
Microsoft Teams configured for how your team works. Channels for clients, external guest access, video conferencing that actually works.
Security without the friction
MFA, email protection, and endpoint security that runs in the background. No pop-ups every five minutes, no blocked websites you actually need.
Fast, human support
When something breaks before a deadline, you need it fixed now. Average response time under 15 minutes. Real people, not ticket queues.
Onboarding and offboarding
New starter tomorrow? Laptop configured, accounts created, permissions set. Someone leaving? Access revoked the same day.
How we measure up.
Numbers that matter. Not vanity metrics, but the things that actually affect your day-to-day experience.
<15min
Average response time
99.9%
Uptime across managed environments
Mac + PC
Equal platform support
Same day
New starter device turnaround
CE+
Cyber Essentials Plus aligned
24/7
Security monitoring
100%
MFA enforced
<4hrs
High priority resolution target
Types of agencies we work with
Configure. Connect. Protect. Support.
We set up the tools your agency already uses, connect them properly, lock down the security, and keep everything running.
Mac + PC Management
Apple Business Manager, Microsoft Intune, and proper device lifecycle. Both platforms managed equally, not one bolted onto the other.
Cloud Storage
SharePoint and OneDrive configured for large creative files. Proper folder structures and external sharing policies.
Collaboration Tools
Microsoft Teams with client channels, guest access, and video conferencing that actually works first time.
Security Baseline
MFA, email protection, and endpoint security that runs quietly in the background. No pop-ups, no blocked sites.
Book a call
Free 30-minute consultation. No pressure, just a conversation.