Office

Derwent Point, Clasper Way
Swalwell, Newcastle Upon Tyne
NE16 3BE

Microsoft PartnerCyber Essentials PlusISO 27001CHAS

Industries / Professional services

Professional services

IT support for firms where client confidentiality, responsiveness, and reputation are non-negotiable.

The IT challenges professional services firms face.

Your clients trust you with sensitive information. Your IT should reflect that. These are the problems we hear about most.

01

Client confidentiality is non-negotiable

Legal matters, financial records, business secrets. You hold information that could cause serious damage if it ended up in the wrong hands.

02

Billable hours lost to IT problems

A slow laptop, a broken printer, or a file that will not open. Every minute your team spends on IT issues is a minute they are not billing.

03

Remote working security gaps

Partners working from home, associates at client sites, consultants on the move. Secure access to documents and systems from anywhere is essential.

04

Professional indemnity demands

Insurers expect evidence of cyber security controls. Without MFA, endpoint protection, and email security, premiums rise or cover is refused.

05

Document management chaos

Thousands of documents across shared drives, email, and desktops. Finding the right version of the right file should not take ten minutes.

06

IT support that does not understand your pace

Professional services firms move fast. You need IT support that responds in minutes, not days, and understands that downtime costs real money.

IT that protects your reputation.

We configure security, document management, and collaboration tools around how professional services firms actually work.

How we work

What we do for professional services firms.

Practical IT support and security that protects client data, supports hybrid working, and keeps your team productive.

Data protection by default

Encryption, access controls, and audit logging protect sensitive client information. You can demonstrate to clients that their data is properly secured.

Secure remote and hybrid access

Work securely from anywhere. MFA, conditional access, and device management ensure security without friction for your team.

Email security and encryption

Advanced protection against phishing and business email compromise. Secure email communication with clients when handling sensitive matters.

Microsoft 365 document management

SharePoint and OneDrive configured with proper folder structures, version control, and permissions. The right people accessing the right documents.

Fast, responsive support

When something breaks before a client meeting, you need it fixed now. Average response time under 15 minutes. Real people, not ticket queues.

Same-day onboarding and offboarding

New starter tomorrow? Laptop configured, accounts created, permissions set. Someone leaving? Access revoked the same day. No gaps.

How we measure up.

Numbers that matter. Not vanity metrics, but the things that actually affect your day-to-day experience.

<15min

Average response time

99.9%

Uptime across managed environments

CE+

Cyber Essentials Plus aligned

Same day

New starter device turnaround

100%

MFA enforced across all clients

24/7

Security monitoring

<4hrs

High priority resolution target

Encrypted

All data in transit and at rest

Types of professional services firms we work with

Law FirmsAccountancy PracticesManagement ConsultantsSurveyorsHR ConsultanciesRecruitment FirmsTax AdvisorsPR AgenciesExecutive Search

Protect. Connect. Support. Scale.

We protect your client data, connect your team securely, support them when they need it, and scale with you as you grow.

01

Secure Document Management

SharePoint and OneDrive configured with proper folder structures, version control, and granular permissions. External sharing policies that protect client data.

02

Email Protection

Advanced threat protection, phishing prevention, and email encryption. Your front door, properly locked.

03

Remote Access

MFA, conditional access, and device management. Secure access to everything your team needs, from anywhere.

04

Access Controls

Least-privilege access, role-based permissions, and same-day offboarding. The right people with the right access, nothing more.

Book a call

Free 30-minute consultation. No pressure, just a conversation.